About Us
The Open IT Global Standard
Precision in Execution
Our Mission
Engineering-Grade Quality for Global Systems
Open IT Global is the specialized digital brand of Openco S.A., a commercial corporation established in 2020 in the Republic of Panama. Operating as an International B2B Export Hub, we provide elite technical consultancy and digital assets specializing in the intersection of complex enterprise architecture (PLM, ERP), high-performance global commerce, and linguistic integrity. We function as a high-performance, 100% remote extension of your project team, founded on the principle that technical accuracy, transactional security, and linguistic compliance are inseparable.
Founded and led by a senior international professional with a Master’s Degree in Computer Science and over 15 years of expertise in global system execution, Openco S.A. applies rigorous academic and engineering-grade scrutiny to every engagement. This technical depth ensures that every line of code, technical script, and configuration guide we deliver meets the highest professional standards. Our delivery model is designed so that all consultants and partners adhere to these Open IT Global Standards of technical and linguistic excellence.
The Methodology: Our Four Pillars of Execution
Technical Capabilities
- PLM/ERP: PTC Windchill, Salesforce, Oracle.
- Commerce: WordPress, SureCart, Stripe API.
- Security: AES-256 Encryption, Secure Tunneling.
We achieve enterprise standardization through a trilingual, engineering-led model that covers the entire lifecycle of technical content and system configuration:
1. Strategic Guidance & Advisory
Defining the process roadmap and localization engineering strategies.
2. Hands-On System Configuration & Customization
Direct technical execution—including custom scripting (Java, C++, SQL), Global Storefront Architecture (WordPress/SureCart), and PLM/ERP troubleshooting. We specialize in Secure Payment Tunneling and the engineering of Fixed-Scope Implementation Modules to ensure that your commercial infrastructure is as robust as your technical documentation. All configuration activities are strictly governed by our Consulting Services Agreement (CSA) and Exhibit A: Technical Definitions of Done. For complex or non-standard deployments, we utilize a formal Executable Statement of Work (SOW) to ensure a clear “Definition of Done” before any technical execution begins.
3. Elite Linguistic Quality Assurance (LQA)
We perform trilingual (EN, ES, IT) in-context testing within Client staging environments to catch high-cost UI and functional defects. By verifying content directly within the target system, we ensure that technical terminology is consistent and functionally accurate before production rollout.
4. Technical Content Authorship & Refinement
We deliver engineering-grade SOPs, manuals, and technical documentation that are functionally aligned with your specific system configuration. Digital assets and blueprints purchased via our catalog are licensed for internal business use under our Digital Product Agreement (DPA).
The Engagement Protocol
To ensure senior-level availability and repeatable, engineering-grade results, we move all projects through a structured four-stage funnel:
- Technical Discovery Session: The mandatory architectural deep-dive to audit your current environment, verify system compatibility, and map your technical requirements.
- Module Selection or Project Scoping: Choosing between our Fixed-Scope Implementation Modules (for rapid commerce deployment) or a custom hourly roadmap for complex PLM/ERP configuration tasks.
- Executable SOW / Technical Exhibit: Defining the specific “Definition of Done” and essential technical prerequisites (e.g., Hostinger readiness, API access) via Exhibit A: Technical Definitions of Done or a formal Statement of Work (SOW).
- 7-Day Technical Review: A formal verification window for implementation modules to ensure logic and transaction integrity before final Credential Revocation and project closure.
Deliverable Acceptance: All work is verified against the defined Definition of Done. Per our Consulting Service Agreement (CSA), consulting tasks are subject to a 5-business-day verification window, while Implementation Modules utilize a 7-business-day Technical Review Period prior to final project closure and Deemed Acceptance.
Why Choose Open IT Global?
The rigorous standards of Open IT Global apply to every service we provide, whether a one-time product download or a long-term consulting engagement.
- Engineering Depth (Hands-On Execution): We don’t just advise; we execute. Our deep competency in the underlying architecture of enterprise systems allows us to resolve complex issues at the technical root. Whether it is Windchill customization or Oracle database validation, our work is technically defensible and functionally optimized.
- Trilingual Technical Precision (ES, EN, IT): We bridge the gap between raw code and end-user usability. By leveraging native-level proficiency in Spanish, English, and Italian, we ensure absolute terminology consistency across software UIs and technical documentation.
- Operational Transparency (The Omnibus Standard): Our commitment to excellence is anchored by the Open IT Global Omnibus Legal Framework. This unified set of agreements ensures that every interaction—from the first email to the final deliverable—is governed by predictable, engineering-grade standards. This commitment is operationalized through our Initial Contact Commitment (ICC), which guarantees a technical response within one business day, and our centralized Client Dashboard, where execution is tracked in 15-minute increments.
- Commercial Engineering & AOV Logic: Beyond raw code, we architect the mathematical logic of your revenue streams. From Compliance Architecture (legal nodes) to Sales Momentum (AOV optimization), our implementations are designed to be functionally optimized for global B2B export.
An International B2B Export Hub
Based in the Republic of Panama, Openco S.A. operates under a strict B2B Export Mandate. We exclusively serve business entities located outside of the Republic of Panama and the Kingdom of Spain. This focus allows us to provide specialized cross-border technical services while maintaining a clear legal and fiscal boundary for our international clients.
- Jurisdictional Focus: We exclusively serve business entities located outside of the Republic of Panama and the Kingdom of Spain, ensuring a dedicated focus on the unique needs of international cross-border projects.
- Regulatory Alignment: Our operations adhere to the Commercial Code of Panama, providing a robust legal foundation for high-value enterprise engagements.
Our Core Values
- Innovation and Excellence: We integrate the latest methodologies—from SDLC protocols to AI-augmented content strategies—directly into your remote workflow.
- Integrity and Trust: We maintain the strict confidentiality and ethical transparency required for deep system access and sensitive enterprise data.
- Global Collaboration: We leverage cross-cultural expertise to ensure your international rollouts succeed across different markets and regulatory environments.